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CM calls upon SOs at Secretariat to dispose of files with positive mindset


By Our Staff Reporter

Dehradun, 27 Dec: Chief Minister Pushkar Singh Dhami today held a meeting with the section officers posted at the Secretariat in the context of ‘Suraj, Good Governance, Simplification and Resolution’.

On this occasion, the CM said, “The secretariat is the mirror of the state. It is from here that the policy, its direction and arrangements are determined. The Section Officers form an important link in the Secretariat. Work should be done with a new work culture here. Every possible facility will be provided in the sections for their successful functioning.”

During the discussion, many important suggestions were given by the section officers. The Chief Minister said that special attention should be paid towards ensuring positive noting on the files to solve the problems of the common person. People have a lot of expectations from the Secretariat. He added, “While everyone’s point of view on the files might be different, but attention should be paid to what contribution one can make with a positive attitude for the disposal of the files. When there is positive disposal on any file related to public interest, then the people standing in the last of the queue in the society will also get the benefit. Keeping this in mind, the work will have to be carried forward. The personnel who have got the opportunity to serve in the Secretariat also have the opportunity to change the lives of many people with their positive outlook. Make sure to take advantage of this opportunity given by God for works of public interest.”

Dhami emphasised, “The section officers must be given training once a year to improve their skills. Apart from this, arrangements should also be made for the section officers who want to take any other training for better execution of the works. Section officers should be sent to the HOD office of the department concerned for a few days, so that they have better knowledge of the works and the department so they can dispose of the files more efficiently. A help desk should also be set up so that all the complainants who come to the Secretariat are properly guided. All basic facilities should be made available in the sections for better implementation of the works in the Secretariat. There should be good availability of toilets along with cleanliness in the Secretariat premises. Everyone’s cooperation is necessary to make Uttarakhand the leading state of the country. All-round development of the state will be done with the collective efforts of all.”

Chief Secretary Dr SS Sandhu reminded that initial noting of any file is very important. While writing a note in the file, the rule concerned that applied in the case ought to be mentioned.  There are some proposals that are very important from the point of view of public interest. In such cases, noting ought to be done very carefully and positively from the initial stage itself. In such proposals, if there is no clear mention in the rules, even then possible solutions ought to be suggested. The Chief Secretary added that files of important nature should be disposed of first from the point of view of public interest.

Additional Chief Secretary Radha Raturi emphasised that, before sending any correspondence to the advisory departments, it should be ensured that the consultation is clearly mentioned in its noting. She pointed out that special attention is being paid to the e-office system. For the meetings, information would now be given to the officers through e-files, e-mails and WhatsApp.

Section officers also gave their suggestions on this occasion. They suggested that, if any file is sent from the section to the level of Under Secretary, Deputy Secretary and Joint Secretary and any objection is raised by them, then instead of sending the file back to the Section, it should be sent to the Additional Secretary and the Secretary concerned and they could speak to the Section officers to clear any doubts. The section officer initiating the file ought to speak to the highest level in order to clear doubts and dispose of the files which are at present being sent back to the Section.