Garhwal Post Bureau
Dehradun, 2 Nov: A Jan Samadhan Diwas was organised at the district collectorate here today under the joint chairmanship of Additional District Magistrate (ADM) Smrita Parmar and Joint Magistrate Harshita Singh on the directions of District Magistrate Dr Ashish Chauhan. Residents from different parts of the district placed their grievances before the administration. More than 110 complaints were received during the public hearing.
The ADM and the Joint Magistrate heard each case in detail and directed the departmental officials concerned to ensure prompt and effective redressal. Most complaints were related to land disputes, illegal encroachments, Gram Panchayat properties, functioning of the Power Department and adjustment of electricity units generated through solar panels installed under the Pradhan Mantri Surya Ghar Muft Bijli Yojana.
Villagers from Gram Panchayat Rampur Kalan complained that alleged illegal collections are being made every Friday at the local market even after the expiry of the auction period of the haat bazaar. They demanded that the market be re-auctioned at the earliest and that all the collections be stopped until a fresh auction is conducted. Sahaspur Block Development Officer was directed to investigate the matter and take action in accordance with the rules.
Madan Mohan Negi, a resident of Sanjay Colony on Mohini Road, complained that the electricity units generated by his 3 KW solar panel system and exported to the power grid has not been properly adjusted in his electricity bill. According to the complainant, a substantial portion of the total 7,165 units generated is yet to be adjusted. Officials of UPCL were directed to examine the matter and take appropriate action as per regulations.
In another case, Khima Devi of Sherpur village alleged that three electricity poles had been installed on her private land by the Power Department without her consent and that no action had been taken on her earlier complaints. She sought an inquiry into the role of the officials and employees concerned. The department was directed to investigate the matter on the basis of records and facts and take action as per rules.
Amit Kumar Sethi of the Parwal-Hope Town area alleged encroachment on a residential plot registered in his name. Referring to the land records and an earlier police complaint, he requested restoration of possession of the plot. Similarly, Santosh Pandit of Rampur Kalan complained that despite purchasing land, possession had not been handed over and alleged that the seller had fraudulently sold the property. He sought an examination of land records and appropriate action.
Another complaint was submitted by Shambhu Chopra of Gram Panchayat Rampur Kalan, who alleged encroachment on the village’s ancient Kheda and temple land. He demanded measurement of the land and removal of encroachments from the property of public and religious significance. Sub-Divisional Magistrate, Vikasnagar, was directed to conduct a detailed inquiry, examine land records and ensure action as per prescribed norms.
Officials present during the public hearing were instructed by the ADM and the Joint Magistrate to ensure time-bound disposal of complaints relating to their departments and submit action taken reports.
A separate representation was submitted by Harka Bahadur, a resident of Chisopani, Mohammadpur Barkali, Gram Sabha Dudhli in Doiwala block, seeking a fair and independent investigation into the death of his son, late Sandesh Thapa, who reportedly died under suspicious circumstances in an incident at PPCL, Maldevta, on 9 September, 2026. Taking cognisance of the matter, the Joint Magistrate directed the Circle Officer, Raipur, to ensure an impartial investigation, record statements of the concerned parties and take action in accordance with the law.
ADM Smrita Parmar directed the officials not to treat the grievances received during Jan Samadhan Diwas as a mere formality. She stressed that every complaint be examined thoroughly and genuine relief provided to complainants. She also instructed the departments concerned to avoid unnecessary delays and to carry out coordinated action in cases requiring joint inquiries. The district administration, she claimed, remains committed to ensuring transparent, effective and time-bound resolution of public grievances.
Additional City Magistrate Ravindra Juwantha, District Supply Officer (DS) KK Agrawal, District Programme Officer Jitendra Kumar and officials from MDDA, the Power Department, the Irrigation Department, the Public Works Department and other related departments were present during the programme.
